Once you have your data, we would recommend you record these again over a time period, so you’re ready to discuss any concerns with your service provider. By understanding any severe changes in your broadband speed, you’ll be able to speak to a professional about exactly the package you need when the time is right.

Connections can fluctuate at different times throughout the day, or even when we’re faced with extreme weather conditions such as heat, wind and rain. But the importance of knowing your average broadband speed gives you an understanding of when there is an issue, and gives you the confidence to discuss the following;

• Changes in the service you’re paying for
• Speed requirements for certain activities such as streaming, downloading and uploading
• Possible issues with router, wiring or signals
• Issues with the age of devices
• Differences between your speeds and those of your neighbours