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HomePhone

There’s something quite comforting about the gentle chime of a home phone. Add our HomePhone service to your ultrafast broadband and enjoy a fully-connected home.

View HomePhone bundles

A flexible home phone service

We’re all about putting the customer first. That’s why our HomePhone bundles come packed with a range of features and benefits designed to suit you – not the other way around.

Simple rates

With HomePhone, you’ll enjoy simple flat rates with no surprise additions. Know exactly what you’re paying and when.

No phone line required

Powered by our ultrafast full fibre connections, our HomePhone service doesn’t require a phone line and delivers crystal-clear calls no matter the distance.

Keep your number

Already have a home phone number that you don’t want to change? Don’t worry. Thanks to number porting, you won’t have to.

Rolling contract

Stay flexible with our 30-day rolling contracts and choose the HomePhone bundle that best suits you whenever you need it.

Need more minutes

No problem, add 100 minutes on the fly with our £1 boost packages.

International calling bundle

Connect with loved ones around the world with our international bundle. Dial up to 27 countries with your minutes, on top of standard UK calls.*

Upgrades and downgrades

Need more minutes? No problem. Upgrade or downgrade at any point in your contract, or add 100 minutes on the fly with our £1 boost packages.

Free cancellation

Should you ever need to end your HomePhone bundle, we won’t charge you a thing. All we need is a 30-day notice period, during which your service will remain active.

FAQ's about HomePhone

Our installation window is from Monday to Friday, any time between 8am and 3pm. We can select a date which is suitable for you and will send you several reminders of the date in the lead up to the appointment. On the day of the installation visit our engineers will contact you to let you know approximately what time they will arrive. Please also remember that someone aged over 18 will need to be in the home throughout the appointment.

You do not have to pay for a weekday appointment. However, there is a charge if you require a Saturday appointment. Please contact our sales team for more information.

Kidsafe comes as an optional extra in all our packages. Our Kidsafe browsing is an extra feature that allows administrators to enable safer browsing options and restrictions for younger internet users.

Introducing our HomePhone bundles

HomePhone 60 UK

  • Monthly cost

    £4

This package is perfect if you live on a smartphone but need a home phone for peace of mind.

Add an extra 100 minutes to your package at any time for £1.

Package details  
  • 60 UK minutes
  • Expires at the end of the billing cycle
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HomePhone 300 UK

  • Monthly cost

    £6

The ideal package if you’re working from home and don’t want to burn minutes on your smartphone.

Add an extra 100 minutes to your package at any time for £1.

Package details  
  • 300 UK minutes
  • Expires at the end of the billing cycle
Check my postcode

HomePhone 1000 INT

  • Monthly cost

    £10

The perfect package for home working and staying in touch with friends and family overseas.

Add an extra 100 minutes to your package at any time for £1.

Package details  
  • 1000 minutes UK + 22 other countries
  • Expires at the end of the billing cycle
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* All prices are excluding VAT

Caller ID Display

Call Waiting

Last Caller

Call Protect

Are you ready for HomePhone?

New customers

For new customers, it’s as simple as requesting HomePhone at the time of placing an order for our broadband service.

Existing customers

Existing customers who are already deep in their favourite box set thanks to our broadband can simply request the HomePhone service by contacting our sales team on 01392 345 595.

HomePhone FAQs

For new customers it typically takes two weeks, but for existing customers who just want to add HomePhone, it will take two working days. Please call our customer care team on 01392 345600 if you need further assistance.

All you need to do is plug your handset’s RJ-11 cable connector to the TEL1 telephone port found at the back of your home router. If you need any assistance with this, our customer care team would be happy to help.

We will need your full name, address and phone number to be taken and placed on an order form. A Letter of Authority (LOA) will be posted to you, to be hand signed by you and returned to us. This needs to go along with the order form to our partner. On average, it will take about 8-12 days for porting to complete. We’ll give you a temporary number that can be used in the interim, while we do the switchover for you. Don’t cancel your services with your existing provider until the transfer process is complete.

Would you like to Upgrade to include HomePhone?

 
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