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Need to talk? You’re in the right place.

Whether you’re an existing customer, looking to join us or simply ‘fibre curious’, we would love to talk to you.

Call us: 01392 345600

Our Residential Telesales team is available from 9:00am to 6:00pm Monday to Friday (except bank holidays), Saturdays we are available from 10:00am to 4:00pm.

01392 345600

Our Customer Care phone lines are open 8am to 8pm Monday to Friday, and 9am to 6pm on Saturdays.
For help and information about your bills or payments, please email [email protected].

Best times to call:
Monday – Friday:
08:00 – 09:00 and 16:30 – 19:00
Saturday:
08:00 – 09:00 and 15:00 – 17:00

6th Floor 33 Holborn, London, England, EC1N 2HT







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