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What to consider when choosing a family broadband provider?

Making a decision that suits the whole family can be a challenge, whether it be booking a holiday, making dinner plans or choosing a film to watch.

This, however, doesn’t have to be the case when deciding what broadband to buy. Finding a plan that suits the needs of the gamers, the TikTokers or the Netflix streamers is simple when you know what is available.

Affordability, speed and reliability are the key things that UK households want from their broadband, but they also want a provider who gives honest prices, great customer service and recommends the right solutions for their customers’ needs. Fortunately, some providers offer this and more, but how do you know who to choose?

Okay, it’s fast. But what else?

Local support

We are part of the communities we serve, giving us a vested interest in providing the best service possible.

Choice of packages

You can choose the speed that suits your lifestyle or business, and we’ll make sure that’s the speed you get.

No cost increases

You’ll know exactly what you’re paying upfront, and that won’t change unless you decide to upgrade or downgrade.

Free installation

We’ll take care of your installation free of charge and can also help you switch provider, saving you the hassle.

However, on average, it is assumed that 30Mbps per person should be more than enough to stream, game, browse and download. On this basis, a family of four should be looking at 120mbps as a minimum to prevent any lag during their activities.

Of course, if your family members are at an age where “Call of Duty” means a 2 a.m. feed, then of course, this won’t be applicable and your broadband package can be much lower.

Before making any decisions, it is worth understanding your current broadband package. It is quite common that people who haven’t changed their provider are on a tariff that is completely outdated for their situation, but knowing what you’re paying for vs. what you’re getting will help you make an informed decision on your next move.

Broadband for large families

On the basis that 30mbps is the average speed required per person to ensure everyone has the best online connection, shopping around for the best deal is crucial if you’re a larger family. With the rising cost of living and with people still working from home, there is a bigger need for deals to be found and providers to continue to support those who require more from their spending.

With that said, there are many ways for bigger families to also maximise the speed of their broadband without having to pay higher fees.

Turn off devices: More people can mean more tech, so unused devices must be disconnected from the WiFi.
Display your router: Although they’re not the most aesthetically pleasing objects, routers need to be unobstructed to emit the best signal. Being hidden on shelves or buried in the box room will inhibit their ability to reach the many devices that are trying to connect.
Get a WiFi booster: Whether you have a slightly bigger home or your family simply prefers their own company, getting a booster to carry the signal further is a must-have.

Choose the perfect package for you

24 month

12 month

SmartHome 150

150 Mbps

Average download speed
Average upload speed: 30Mbps
Contract: 24 Month Contract12 Month Contract

Monthly cost

£28
Monthly cost

£33

Super Streamers

Perfect for standard broadband usage including working from home and streaming.

Package details

24-month fixed price contract
Free Installation
12-month fixed price contract
Add HomePhone from £4.00 a month

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Broadband for low-income families

The internet is an amenity that is now ingrained in the lives of most homes within the UK, and yet unfortunately not everyone can make this possible. In this current climate, low-income families are struggling to pay the bills required, and broadband is rapidly losing out to other crucial expenditures, with up to 1 million people cancelling their broadband package between May 2022 – 23.

However, there is help available, with many broadband providers offering cheaper deals for those families on lower incomes and the government introducing a social tariff that can help people get access to broadband deals at more affordable rates for their budget.

To check whether you are eligible, visit the Gov. uk site.

Thinking about making the switch?

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Areas we cover

Barnstaple

Bidford u0026 Torridge

Comparing Jurassic Fibre with other broadband providers?

If you want an honest and reputable broadband provider then speak to one of the team at Jurassic Fibre. We’ll be able to talk you through your options and provide a tariff that meets the needs of you and your whole family. Get in touch today.

Frequently asked questions

Yes. We understand life doesn’t stand still, so we have created a range of ultrafast full fibre broadband packages to chop and change between, at no additional cost. Visit our home plans and business broadband pages to find out more about our packages.

Our installation window is from Monday to Friday, any time between 8am and 3pm. We can select a date which is suitable for you and will send you several reminders of the date in the lead up to the appointment. On the day of the installation visit our engineers will contact you to let you know approximately what time they will arrive. Please also remember that someone aged over 18 will need to be in the home throughout the appointment.

You do not have to pay for a weekday appointment. However, there is a charge if you require a Saturday appointment. Please contact our sales team for more information.

All you need to do is plug your handset’s RJ-11 cable connector to the TEL1 telephone port found at the back of your home router. If you need any assistance with this, our customer care team would be happy to help.